WEBSITE DESIGN
DIGITAL MARKETING
SEO ServicesWebsite Maintenance Services
Get peace of mind and ensure your website is always running smoothly with our Melbourne-based web support team.
Website Management & Support Services
Once your website goes live, regularly updating and maintaining your website is crucial to have it running optimally and at its full potential. Think of it like your car, you need your mechanic to understand your vehicle and have it regularly serviced to keep it running smoothly. We become your experts when it comes to running your website and have it performing at its best.
Your website is a critical business asset that needs to ensure you’re always online, never missing a beat. Keep it running lean, fast and secure to help your business strive online with our website maintenance and support services. Not only that, but it also reduces the risk of cyber attacks and any unauthorised access from getting into your site’s backend.
Safeguarding Your Website For Success
Whether you have an informational website or an eCommerce store, you will always have a list of updates that will need to be attended to. Free up your time and have your site updated so nothing goes wrong. Here is what you get with our website maintenance services:
- Latest WordPress version updates
- Plugin and theme updates
- Full website scan plus clean up if any malicious files are found
- Latest PHP version updates
- Local technical phone support
- Monthly site performance report
Website Confidence You Will Love
Peace of Mind
Protect your website data from being lost. Having your website regularly backed up and updated will keep your site safe and secure. Let our web development experts manage your website’s backend, so you can focus on growing your business with peace of mind.
Reduce Security Threats
Out of date website themes and plugins are prime targets for attacks. Our ongoing website management services and support will ensure your site’s backend stays up to date, keeping your website data safe from malicious scripts and potential threats.
Save Time & Costs
Time is money when running a business. If your website is down, you can’t afford to lose potential website traffic, leads and frustrating your customers. Monthly website maintenance will not only protect your site but will avoid losing potential business.
Better Ranking Performance
Do you know what Google loves? A website that is fast and optimised for user experience. Our website maintenance services will ensure your website is running seamlessly so you can win Google’s heart for better rankings and improved visibility.
Keep Your Software Up To Date
Your website is made up of several files including text files, images, scripts, font files etc. But did you know this is all holding together with a functional website backend powered by software? Whether it’d be WordPress or Shopify, your content management system (CMS) all have various plugins and modules installed.
It’s important to know that the software installed on your website isn’t a ‘set and forget’ kind of thing. Over time third-party developers are releasing security patches for different software and plugin versions which will need updating. If you fail to update the software, you’re opening the site up to vulnerability attacks. You need to make your website runs smoothly and ensure it doesn’t break. Website code files are so tied together with each other, so it’s important to know if one file is updated, it needs to have other parts updated so they don’t struggle to talk to each other. Keeping your software versions up to date is critical as a website owner so you can maximise its performance and website uptime.
Partnering with the best
We partner with top technology brands and leading development agencies who help us deliver the best.
COMMON QUESTIONS WE GET ASKED
Frequently Asked Questions
What does our website maintenance and support include?
Website maintenance involves tasks to keep the performance of your website running fast and healthy. The following is what we look at completing:
Keep all plugins up to date – when outdated plugins occur, you’re at risk of causing your website’s functionlaity to go down
Updates to WordPress/CMS – outdated WordPress versions can cause issues with performance and security
Latest PHP version compatibility – ensure the server’s PHP version (coding language) is working with the latest WordPress version.
Keep regular backups of WordPress installation – before any updates begin, a complete backup of your website files and database should be completed.
Full site scan – we run a full scan of your website to look for any suspicious activity or injected malware.
Once an update is completed, we will provide you with a report which outlines the health status of your website including any updates and actions that were made. We also offer local phone support so you can talk directly to a developer regarding any hiccups you may be facing.
Why do I need maintenance for my website?
Your website is a very important asset of your business and the best way to keep it protected is to keep it in great shape. Website maintenance is highly recommended for many reasons including:
Avoid Website Down Time – if you fail to update your website, you’re at high risk of causing your website to be injected with malware or simply just break. No one likes to be offline.
User Experience – having a well maintained website running smoothly will keep your visitors happy. It’s just like having a car running at its best while you’re behind the wheel.
Google Rankings – Google loves optimised and secure websites. If your site is slow, not up to date with the latest technology and clunky, you will slowly be disliked by the search engine.
Security – having a weak and vulnerable website will attract cyber attackers. Don’t be an easy target and keep your website updated.