About Zabs Plumbing

Zabs Plumbing provides plumbing services across Melbourne. The business engaged Design Point Digital in 2018 to improve its search rankings and generate more leads, particularly from customers searching for blocked drain services. The brief called for improvements to both search visibility and the website experience. Customers needed to find the right service quickly, understand how Zabs could help and have a straightforward way to contact a plumber.

challenges iconChallenges

The existing website was limiting both discovery and enquiries. Organic traffic had shown no growth, non-branded searches were not bringing in visitors, and the browsing experience needed a complete refresh. Building a stronger presence for Melbourne plumbing searches meant addressing several connected issues:

  • Limited visibility beyond the business name
    The website needed to reach people searching for services such as blocked drains in Melbourne and plumbers in Springvale and Mulgrave.
  • An unclear path to contacting a plumber
    The layout and calls to action needed improvement to help visitors move from reading about a service to making an enquiry.
  • Slow pages and technical issues
    Website speed and technical problems needed attention alongside improvements to mobile usability.
  • Missing internal links and supporting content
    The site lacked connections between relevant pages and had no blog to support an ongoing content strategy.
  • Limited website authority
    A low authority score highlighted the need to strengthen the backlink profile alongside work on the website itself.

approach iconOur Approach

We rebuilt the website and developed a local SEO strategy around the services and locations most relevant to Zabs Plumbing. Working with our writers and SEO experts, we revised the service content, made technical improvements and clearer contact options worked towards one goal – helping people searching for a Melbourne plumber find Zabs and make an enquiry.

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Rebuilding the Website

Created a modern website with clearer service navigation and a smoother user journey to contacting a plumber.

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Targeting Local Searches

Focused keyword targeting on blocked drain services and plumbing searches across Melbourne and surrounding suburbs.

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Strengthening Service Content

Refreshed the homepage and blocked drains page with relevant search terms and copy focused on customer needs.

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Creating Supporting Content

Set up a blog for monthly posts, supported by internal links connecting useful content with relevant service pages.

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Improving Website Speed and Mobile Usability

Improved website speed and mobile layouts to make browsing and contacting the business easier.

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Strengthening SEO Foundations

Addressed technical SEO issues, optimised robots.txt and sitemap.xml, and introduced a backlink strategy to support website authority.

A Clearer Path from Search to Enquiry

The redeveloped website for Zabs Plumbing puts service information and contact options within easy reach. Clear navigation, prominent “I Need a Plumber” and “Book Now” buttons, and a visible phone number give visitors straightforward ways to enquire.

Behind the design, refreshed service content and internal links connect the website’s plumbing and blocked drain pages, supporting both local search visibility and the customer’s browsing journey.

results iconResults

Across the local SEO campaign, Zabs Plumbing recorded growth in organic users, service-page visibility and inbound phone calls attributed to organic search. Suburb service pages also reached page one for searches across multiple south-east Melbourne locations.

  • 72% increase in organic users
  • 118% growth in service-page visibility
  • 64% increase in inbound phone calls from organic search
  • Page-one rankings for suburb service pages across multiple south-east Melbourne locations

These results aligned with the campaign’s priorities: increasing visibility for relevant local searches and generating more opportunities for customers to contact Zabs Plumbing.

Book A Free Local SEO Consultation

Ready to turn local searches into more enquiries?

Book a Free SEO consultation with Design Point Digital to explore how your website can reach more local customers and make it easier for them to contact your business.

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Website and Local SEO Review
Explore opportunities to improve your service pages, local visibility and enquiry journey.

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Keyword and Competitor Insights

Identify relevant service and suburb searches, alongside opportunities to compete more effectively.

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A Clear Direction for Growth

Discuss priorities for your website, content and local SEO based on the enquiries you want to attract.

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Ready to create your next big success story? Let’s talk.

Submit your enquiry using our contact form. We will respond within 24 hours.

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